About The Role

We are looking for an experienced Mobile Cleaning Supervisor to join our team. As a Mobile Cleaning Supervisor you will deliver and support the field-based elements of SBFM’s service provision in and around Kent.

Duties And Responsibilities

• Contract retention - working as part of a management team ensuring high standards of service, customer satisfaction as per agreed client KPIs
• Driving staff engagement through delivering training and inductions, toolbox talks, providing feedback etc.
• Building and maintaining positive regional-structure client relationships
• Building and maintaining positive site-level client relationships
• Ensuring health & safety legislation is followed at all times
• Completion of audits
• Site visits
• Training of site based staff
• Completing stock checks and following agreed process for ordering
• Cover clean management, utilizing existing workforce where possible and completing site cleaning where necessary
• Driving and enforcing the use of the clocking-in system
• Recording all visits on the Job Watch system
• Supporting with the delivery of mobilisation tasks, including site visits, consultations, inductions, training etc.
• Escalating concerns to the Regional Manager as necessary
• Responding to ad hoc requests from Operations Director/Office Manager
• Responding to ad hoc requests from Regional Manager
• Effective collaboration with Contract Managers
• Ensuring all systems are updated as appropriate and information is shared with all relevant parties

Qualifications And Skills

• Must either possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment
• Demonstrable experience in a similar role
• Excellent communication skills
• IT literate
• A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
• Self motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
• Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
• Team player and able to motivate others
• A full, clean driving licence and willingness to travel in the UK to all client sites as required

The Successful Candidate Will Receive

• Company vehicle
• 20 days holiday plus bank holidays
• Pension Scheme
• Internal mentoring scheme
• Regular company events

Commitment to SBFM Values

• Be a Good Person — openness, integrity, respect, kindness
• Play as a Team — inclusive collaboration with clients and colleagues
• Think Differently — growth mindset, innovation, and continuous improvement
• Make an Impact

London, England, United Kingdom