Carry out general cleaning duties to our communal areas e.g., sweeping, vacuuming, mopping, dusting, polishing, litter picking etc.

• Sweep, disinfect and keep tidy refuse chutes, bins and bin areas (where appropriate)

• When required, use machinery (jet washers, steam cleaners etc) to carry out deep cleaning. Any training required will be provided.

• Report any repairs or defects in communal areas to maintenance department/ line manager and follow up actions as required.

• Provide cover in the absence of other colleagues. • Be a point of contact for residents, assist where possible or refer enquiries to colleagues.

• Be aware of vulnerable customers and, where appropriate, highlight their needs to your line manager / Housing Team

• Act in a friendly, polite, and professional way at all times, even when challenged by residents or visitors to the estate.

• Understand your responsibilities as an employee under Health and Safety legislation.

• Always adopt a safe system of work, using all safety clothing and equipment which is provided and generally taking responsibility for your own safety.

• No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.

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