Cleaning Team Leader (6 Month FTC)

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 Cleaning Team Leader (6 Month FTC)
Crawley - Full Time (Travel across South East required)

We're looking for a Cleaning Team Leader who will manage a team of Cleaning professionals, alongside delivering adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks. 

What are the main responsibilities: 

You will effectively managing and ensure excellent service delivery to various client contracts over an agreed geographical area whilst leading a mid-sized team of Cleaners making sure they are achieving agreed KPIs. You will also:

  • Conduct monthly cleaning audits across the contract aligning with KPIs and SLAs
  • Build relationships and rapport with contract clients,
  • Conduct line manager duties including regular 1-2-1s, review any HR concerns and general line management work
  • Hold great customer service skills to liaise with clients effectively

    • What do you need?

    You will have proven experience as a people leader within the soft services or cleaning industry, ideally across multiple sites. Holding a full UK Driving License is a must due to the nature of the job. You'll also have:

  • Excellent customer service with good communication skills and a good understanding of written and verbal English
  • A Health and Safety IOSH qualification
  • Knowledge of the Cleaning Standards 
  • Ability to work a time sensitive environment

    • Our market-leading offering provides you with benefits that suit your lifestyle.

    We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

    When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

    We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

    We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

    Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

    We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at .

    Apply
    Location:
    Crawley
    Job Type:
    FullTime

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