Liverpool, United Kingdom | Posted on 05/09/2025With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.Apply today and become part of Team Anchor, we are excited to be a part of your journey.Job DescriptionJob Role: Security SupervisorWorking Hours: 38.5 hours per week, fully flex including weekendsPay: £14.50 per hourLocation: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LYReporting to: Soft Services Manager & Associate Key Accounts DirectorOverviewAn exciting opportunity has arisen at Anchor Group Services, for an experienced Cleaning Supervisor to join our established cleaning team based at St Johns Shopping Centre in Liverpool.The successful candidate will be responsible for the onsite cleaning team, ensuring the highest of cleaning standards are adhered to at all times. You will be required to carry out a range of cleaning tasks, safely and professionally, to a high standard. You must be able to demonstrate good attention to detail, have the ability to communicate on all levels and provide flexibility to cover additional shifts, as and when required.A background in facilities or cleaning, with supervisory experience, is required for this role. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may begin as early as 6am, so reliable transport for early starts is essential.Duties include:Supervise, support, and motivate the cleaning team to deliver consistently high standards across the centre.Organise staff rotas, arranging cover for sickness, holidays, and other absences.Carry out cleaning of designated areas, following site-specific instructions.Ensure compliance with all Health & Safety and COSHH requirements.Be a visible point of contact in the centre - respond to customer requests promptly and courteously, maintaining excellent customer service at all times.Monitor cleaning equipment and stock levels, reporting any issues to the management team.Carry out regular inspections of mall areas, toilet facilities, food courts, external areas and non-public areas, making sure high standards are always maintained.Work closely with management and be flexible in supporting any additional tasks that help keep the centre running smoothly.RequirementsFull 5-year employment checkable historyValid frontline SIA licences DS or SGCustomer Service experience and confidence to handle conflict in a correct mannerFlexible to meet the job requirementsExcellent communication skills both written and verbalSmart appearance and be well-groomedReliable and punctualHigh level of enthusiasm and passionAbility to work in a fast-moving environmentAccess to a range of nationally recognised courses to help further your career, via the Anchor AcademyAuto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)Wagestream - access to pay as you earn itCycle to Work Scheme AvailableFull uniform providedFree Employee Assistance Programme 24/7 including access to counsellingHospital Saturday FundReward and Recognition awardsFree on-site parkingWhat’s Next?If you would like to be considered for this position, APPLY NOW and we will be in touch.Other companies may call this role: Cleaning Supervisor, Cleaning Manager, Soft Services Supervisor, Waste Management Supervisor, Supervising Cleaner, Cleaning Team Supervisor, Cleaning Team Leader, Facilities Cleaning Supervisor, Cleaning Operations Supervisor, Hygiene & Cleaning Supervisor, Cleaning Services Team Leader, Mall Cleaning Supervisor, Retail Cleaning Supervisor, Centre Cleaning SupervisorWithin commuting distance of: Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire, Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire, Greater ManchesterAnchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment. #J-18808-Ljbffr