Contract Manager – Contract Cleaning

The Opportunity

An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.

The Package

* £28,000 - £30,000 basic

* Uncapped commission

* Car Allowance

* 35 days holiday per year (including bank holidays)

* Home based and Flexible hours

The Territory

Birmingham, Redditch, Droitwich, Worcester, and surrounding areas.

Main Responsibilities of a Contract Cleaning Manager

* Contract/Site Management with 45 - 50 cleaning staff

* The Contract Manager will ensure the cleaning service delivery specification is implemented and adhered to.

* Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.

* Ensure all client queries and complaints are dealt with in a timely and effective manner.

* Ensure the financial performance of e...