Based in London, Canary Wharf We Put People First so you can Deliver Outstanding Service We are looking for a Cleaning Account Manager to join our team in Canary Wharf overseeing a large corporate contract. Reporting to the Account Lead, you will lead a team of over 80+ staff, including supervisors and operatives, ensuring that the cleaning standards across the 3 sites are consistently met and upheld to the highest level. Every day will bring new challenges, and you'll leverage your exceptional interpersonal skills to guide, support, and develop your team. As a Cleaning Account Manager you’ll be: Maintaining strong client relationships with high levels of satisfaction Providing and maintaining the quality of service delivery Managing, recruiting, and coaching local service teams Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager. Hold regular contract and specification review meetings with customers Be responsible for ensuring Health & Safety procedures and legislation is adhered to Looking for opportunities for continuous improvement, cost savings and account growth. As a Cleaning Account Manager you’ll have: Strong leadership and motivational abilities, with the capacity to plan ahead, work under p...