JOB TITLE: Cleaner   

REPORTS TO TITLE: Facilities Manager   

BUSINESS FUNCTION/ SUB-FUNCTION: Estates and Facilities   

LOCATION: London, Bow Road campus  

ROLE PURPOSE:  

To maintain a high level of cleanliness throughout the GBS campus, ensuring a comfortable and hygienic environment for students, staff, and visitors. 

ROLE and RESPONSIBILITIES:  

• Campus Cleaning: Ensure all areas of the campus, classrooms, offices, libraries, common areas, cafeteria, restrooms and external grounds are thoroughly cleaned and maintained to a high standard. 

• Classroom Maintenance: Clean and prepare classrooms, including wiping down desks, cleaning whiteboards, vacuuming or sweeping floors, and arranging furniture as needed. 

• Restroom Hygiene: Ensure restrooms are kept clean, stocked with necessary supplies (e.g., soap, paper towels), and free from any unpleasant odours. Regularly sanitise sinks, toilets, and other fixtures. 

• Waste Management: Empty bins and recycling containers in all areas of the campus. Ensure proper segregation and disposal of waste in line with university guidelines. 
• Floor Care: Perform daily cleaning of floor surfaces, including vacuuming, sweeping, mopping, and, where necessary, polishing floors to ensure they are free from dust, dirt, and stains. 
• Surface and Furniture Cleaning: Clean and sanitise surfaces, including desks, tables, chairs, windowsills, and other high-touch areas, to maintain a hygienic environment. 

• Special Event Support: Provide cleaning support before, during, and after special events on campus, ensuring that event spaces are clean and ready for use. 

• Health and Safety Compliance: Adhere to all health and safety regulations, ensuring that cleaning practices are safe and that all cleaning equipment is used correctly and stored safely. 

Essential Skills and Experience:  

• Previous experience of working in a cleaning role in commercial premises is essential. 

• Practical knowledge of using professional chemical products and cleaning aids on various surfaces. 

• Experience of working in a customer focused environment essential. 
• Ability to communicate clearly and effectively. 

• A flexible and proactive approach to work with a can do attitude. 
• Knowledge of Health & Safety requirements for the equipment and chemicals being used.
• Able to work under own initiative to meet requirements of the role. 

OTHER INFORMATION:  
 

The Cleaner will also be expected to demonstrate their commitment: 

to GBS values and regulations, including equal opportunities policy.  

the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.  

to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.