Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.Job InformationDeliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.Main DutiesUndertake successfully all training required to deliver the cleaning role.Work within a team and under their own initiative.Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.Ensure that the service is delivered effectively and efficiently to a high standard.Ensure all equipment is kept clean, well maintained and is a safe working order.Report any maintenance requirements identified during cleaning tasks.Always maintain security – locking doors, following lost property procedures etc.Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.Set a good example in terms of dress, behaviour, punctuality, and attendance.Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.Maintain confidentiality of sensitive information.Ensure contractors and external visitors comply with security and health and safety while on school premises.Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.To undertake any other related duties which are within the job holder's capability, according to the needs of the business.What We Are Looking ForCleaning and supervisory experience is preferred however training can be provided.Reliable and hardworking with a professional attitude.Ability to work to a schedule and as part of a team.Capable of working to their own initiative where appropriate.Be open and honest.Be self-driven and determined.Strive for continuous improvements in service delivery.Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.If you are working in regulated activity please note that you are subject to the following:It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are 'spent' unless they are 'protected' under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at #J-18808-Ljbffr