OverviewAircraft Cleaning Supervisor (Nights Only) East Midlands Airport Contract: Permanent Pay: £14.41 per hour Hours: 37.5 hours per week Must be fully flexible and be able to work a varied shift pattern. (days, evening, nights, weekends, and holidays) Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Aircraft Services Supervisor, you will play a vital role in our airport operation. You'll Support and deputise for the Duty Manager / Station Manager in order to manage the day to day cleaning operation at the airport for which you are responsible, ensuring that customer requirements are met and exceeded within the appropriate budget for your base. Close customer contact and management of the team to ensure that the highest standards are achieved is very important. Health and Safety policies, Ramp Awareness, Training and Operational Excellence will play a key part in this roleResponsibilitiesDeputise for the Duty Manager / Station Manager as and when requiredSupervise the smooth running of the day to day operation at your respective airportDaily review of operational performance, structure and staffing levels reporting any issues to Duty Manager / Station Manager.Ensure regular customer contact locally ensuring all issues receive a proactive and positive approach referring to Duty Manager / Station Manager where necessaryLiaise with Duty Manager / Station Manager on any operational delays / incidents, additional work achieved and any other detail as from time to time may be requiredEnsure relevant administration duties required by Head Office are completeSupervision, support and development of the staff at your base identifying training requirements and be responsible for carrying out such training as appropriateEnsure compliance to relevant ISO Quality StandardsComply with all UK / Ireland /EU legislation as well as airport authority and carrier security requirementsComply with Swissport Standard Operating Procedures (SOP's)Maintain the highest standards of safety and security at all timeOther duties as assignedMinimum of 2 years staff supervision experienceProven experience gained in either cleaning, aviation, ground handling or similar industryGood working knowledge of aviation operations and all round operational skills relevant to the locationGood communication skills, Man Management, Customer Services skillsAbility to stock controlAbility to work under pressure and use own initiativeBe physically fit enough to work in confined space (aircraft) and lift heavy weight as requiredMust meet all the security requirements to CRC /CTC levelsAbility to speak and understand the English languageAbility to travel to the airport at times where public transport is not availableAbility to follow processes and procedures and apply flexible approach when requiredWillingness to work in inclement weatherPhysically fit, able to work in a manual environmentAble to work as a team in a fast paced environmentA full driving license with two years' road experience and be able to pass the relevant airport driving testPrevious experience working in an aviation environment is desiredAbility to speak additional languages is desired. #J-18808-Ljbffr