OverviewBased across Cambridge£34,000 – £36,000 per annum + Company CarWe’re looking for a proactive and experienced Cleaning Account Manager to join our Central division, managing a diverse multisite portfolio of education and corporate clients across Cambridge.Reporting to the Operations Manager, you’ll lead a team of over 60 staff, including supervisors and cleaning operatives. Your key focus will be to ensure exceptional standards of cleanliness and customer service are consistently delivered across all sites.ResponsibilitiesMaintaining strong client relationships with high levels of satisfactionProviding and maintaining the quality of service deliveryManaging, recruiting, and coaching local service teamsCarrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations ManagerHold regular contract and specification review meetings with customersBe responsible for ensuring Health & Safety procedures and legislation is adhered toLooking for opportunities for continuous improvement, cost savings and account growthRequirementsStrong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levelsExperience in financial forecasting, budgeting, and analysisA working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involvedPrevious experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needsA full driving license and the ability to travel to various sites as requiredWhat we offerThe opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.The good stuffWe are employee-owned, making you a beneficiary of our future success24hr online GP access as well as mental health, wellness, financial and legal supportTwo paid volunteering days annually – from beach cleans to supporting your local community. You choose…More than 250 perks and hundreds of exclusive deals and discountsLots of training, development and apprenticeships opportunities programmes to grow and progress your careerOur Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at ChurchillAll year-round recognition and annual awards programme to thank our shining starsDiversity, Equity and InclusionChurchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.Reasonable adjustmentsPlease let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.Please note: A basic DBS check is required for this role #J-18808-Ljbffr