Regional Experience and Cleaning Support Manager- South - Bourne Leisure Head Office
New Yesterday
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBRJob DetailsRegionalExperience and Cleaning Manager, SouthField-Based(regular travel to parks and head office)Annualsalary + car allowance, bonus and benefitsAre you passionate about the littledetails that make a big difference? As Regional Experience and CleaningManager, you’ll see through the eyes of our guests—making sure taps shine,surfaces sparkle, and every space feels welcoming. Working with Heads of Department on park, you’ll tackle guest feedback head-on,finding solutions to reduce complaints and compensation claims.
You’ll coachand inspire park teams, raising standards and enhancing guest and ownerexperiences. Your impact? Happier guests, higher satisfaction scores, and cleaner, brighterspaces for everyone to enjoy.What you’ll be doing:- Leading & Delivering Strategy – Driving the national cleaning strategy, ensuring park teams understand and implement key priorities, standards, and non-negotiables.- Inspiring & Coaching Teams – Providing hands-on support and leadership to Cleaning Services Managers, developing talent, fostering accountability, and recognising high performers.- Enhancing Guest Experience &nd...
- Location:
- Hertfordshire
- Category:
- Hotel, Catering & Cleaning