Cleaning Operative

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Job Overview

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As a Cleaning Operative, you will work both independently and as part of a team to ensure all areas of the shopping centre are kept clean and presentable. You will be provided with full training and expected to help achieve agreed service standards, while also using basic technology tools for communication, training, and task management.

Main Duties:

  • Ensure all assigned areas are cleaned and maintained to the highest standards at all times.
  • Operate and maintain cleaning equipment in a clean, safe, and serviceable condition.
  • Follow Health & Safety procedures and guidelines when using cleaning chemicals and equipment.
  • Complete all required training to perform your role effectively and safely.
  • Work collaboratively within a team, while also taking initiative to complete tasks independently.
  • Provide a helpful and courteous presence, assisting visitors when needed to enhance their shopping experience.
  • Report any maintenance or safety issues to the supervisor promptly.
  • Use handheld devices or digital systems, where required, for logging tasks, reporting issues, or completing training modules.

    • Requirements:

  • Ability to communicate and read basic English (for training and health & safety instructions).
  • Previous cleaning experience is desirable but not essential—full training will be provided.
  • Comfortable using or learning basic digital tools (e.g., handheld devices for task logging or training).
  • A positive, self-motivated, and professional approach to work.
  • Flexibility with working hours and duties, including weekends if required.
  • Reliable, punctual, and committed to delivering excellent service.

    • In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.

    Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

    We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

    When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

    We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

    Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

    We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

    Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

    We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

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    Location:
    Birmingham
    Job Type:
    FullTime

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